Terms and conditions

Preliminary information

X-Gin BVBA, with registered office at Ovenstraat 12 – 8800 Roeselare with VAT number BE 0650.677.681 will be further shortened to “X-Gin”.

X-Gin is primarily engaged in the sale of alcoholic drinks, including gin, and related. The domain name www.x-gin.be and www.x-gin.com are integral part of and are the property of X-Gin. The accompanying website of X-Gin, which can be found among these domain names will be abbreviated to ” element “.

Carefully read these Terms and Conditions. These Terms and Conditions define the conditions for access to and use of the website, to create an account and to purchase goods on the Website. When creating an account and placing orders there will be asked to confirm that you are aware of these Terms and Conditions and that you accept the content as binding.

Terms and Conditions

By cognizance and ticking of the acceptance box of the Terms and Conditions, you agree to all conditions of these Terms and Conditions. For any additional information or comments regarding these Terms and Conditions, you can contact X-Gin. Any complaint or objection must be sent to the address above. Any communication from us to you happens via the website or by e-mail.

The General Sales Conditions apply to every offer and every contract that is established through us. Before an agreement is reached, X-Gin brings the General Conditions clearly to the attention and you will be asked to accept them. If the Terms and Conditions for any reason can not be shown then you may require a copy or access via a registered letter addressed to X-Gin. If in addition to these General Terms and Conditions also additional special conditions apply, then the above applies also on the acknowledgment and acceptance for those special conditions.

If these General Terms and Conditions are changed, the new version will be available on the website and the new version will be applied on your next order via the website (and corresponding acceptance of the new Terms and Conditions by ticking of the acceptance box). From that moment you will be deemed to have taken knowledge and to agree with those Terms and Conditions. It is therefore important, to ascertain the date of adjustment (as mentioned above) for each order.

These Terms and Conditions shall be managed, construed and enforced in accordance with Belgian law, that exclusively applies in any case of dispute. The courts of the judicial with jurisdiction in Roeselare in Belgium, have exclusive jurisdiction to adjudicate any dispute that might arise from the interpretation or execution of this agreement, subject to the possibility of mandatory legal provisions. X-Gin reserves the right to unilaterally block the access for visitors who do not comply with these General Terms of Use, immediately and without prior notice.


To purchase goods through this site you must have reached at least the age at which it is legally allowed to consume alcohol in the country you are in. X-Gin reserves the right to block the access unilaterally and without prior notice if it appears that you are underage. It is not allowed to use someone else’s identity, proxies and temporary email addresses.

X-Gin reserves the right whether or not to accept a purchase. The purchase may be refused. The following is a non-exhaustive list of grounds for refusal. You do not provide the requested information for identification or provide incomplete or inaccurate information. You tried to log on multiple times by the use of different names. You use someone else’s identity. You do not fulfill one or more obligations specified in these Terms and Conditions, whether you did not in the past or X-Gin can reasonably assume that you will not fulfill such an obligation. Any other reason which we can reasonably judge that your purchase can not be accepted.

To place orders on our Website, you need to use the offered payment options. When purchasing you will need to tick off the designated box to declare that you are aware of the current Terms and Conditions and accept them as well, which implies the acknowledgment and acceptance of all the provisions of the Terms and Conditions. When your purchase is complete, you will receive a confirmation email with all relevant details for accessing and managing your purchase.

The use of the Website is free. The website is a platform that allows the visitors to purchase products.


X-Gin pays the greatest care and attention to the content of the Website. However, this content is subject to change, can be removed at any time and is presented without explicit or implicit warranties as to its accuracy. X-Gin is not liable for damages resulting from the use of content on the website, whether it was correct or incorrect, or for damage caused by the use or distribution of such content.

X-Gin is doing everything necessary to grant access to the Website 24 hours on 24 and 7 days on 7. In view of the technicalities of the Internet and information technology systems, and given the need for periodic maintenance, executing updates or performing upgrades on X-Gin.be, it is therefore impossible for X-Gin to guarantee uninterrupted access and services. In case of normal acceptable interruption or disruption of access or services, X-Gin will be doing everything necessary to overcome this within the shortest possible time. Such normally acceptable interruptions or disruptions are inherent to services via the Internet and can not be regarded as shortcomings.


X-Gin is the exclusive right holder or assignee of all of the intellectual property rights in the Website and the offered service. You commit yourself to not copy, edit, income from, resell or use in any other way all of the elements from which the website exists, or part, n any way and under any form whatsoever, unless you have previously obtained the prior written approval of X-Gin. These elements include the brand, texts, software, databases, forms, trade names, product names, logos, graphics and illustrations, graphics, music, color combinations, the slogans, the lay- outs and leaf arrangements and any other element qualified for protection of the website and the service.


If an offer has a limited duration or is subject to certain conditions, we mention this explicitly in our offer. We aim to always describe as completely and accurately as possible what you buy. We attempt to foresee a description, which is in sufficient detail, so you can make a proper assessment. If we use images, we try to make it a truthful reflection of the goods and / or services. The online representations may differ from reality, including taking into account the differences that may arise when making the display and how it is displayed on the screen (and the settings that are used by you). However, X-Gin can not be held liable for any differences between the appearance and the reality. To the extent that you want to abandon the sale, you can make use of his right of withdrawal within the stated limits.

During the period mentioned in our offer, our prices do not change, except for price changes resulting from changes in tax rates. Our prices include all taxes, VAT, fees and services.

Your order is complete and the agreement between us is final once the order has been confirmed by X-Gin via mail. As long as you did not receive a confirmation from us, you can still abandon your order.

On top of the purchase price, the shipping costs will be charged, which are indicated before you place your final purchase. These shipping costs are charged according to the rates in force when you placed the order and depending on the size of the package and its destination. These prices can be modified at any time.

Unless otherwise negotiated and agreed, X-Gin accepts only payments in advance. If you notice inaccuracies in your payment details or anything suspicious during your payment, you must notify us immediately by sending a email to info@x-gin.be.

X-Gin is normally uses upfront payment. If this were not the case and you do not have to pay in advance and you do not pay on time or in full, we can thereby charge you for the costs you caused. In any case, starting from the thirtieth day after the invoice date without prior notice you owe X-Gin an interest of 10% per annum on the outstanding invoice amount, as a compensation for damages, also of 10% of the outstanding invoice amount. All the goods we send you, remain in any case our property until the time you’ve paid in full. If you do not pay (in due time), we can decide at any time to take them back on your expenses. As long as you have outstanding invoices with us, you can not resell the goods delivered by us, give away, use it as collateral or make them real/immovable.

We guarantee that our products are conform to your order and that they meet normal expectations you may have of it, taking into account the specifications of the product. Of course we guarantee that our products at the moment of ordering meet the requirements of the existing laws.

To the extent that you determine upon delivery that the products do not comply with what was ordered (or that they are damaged), you must report it within 24 hours to X-Gin by email at info@x-gin.be, therefore X-Gin can safeguard its rights in respect of the delivery service. However, X-Gin is not a manufacturer and only distributes the products through its web shop. X-Gin may therefore not guarantee the operation of the products it offers for sale.

All goods are delivered after payment to the address indicated by you when you order. To the extent that this is reasonably possible, and depends partly on whether the product is in stock, we will deliver your order within 30 days after your order (on the condition that the order and the actual data is correct and complete) ,unless there has been agreed on extended delivery time or in case it was indicated. If we can not deliver on time, we will always inform you before the expiration of the period of 30 days.

In case of force majeure we are not obliged to fulfill our obligations. In that case, we may suspend our obligations for the duration of the force majeure or definitively terminate the contract. You as customer has the same legal right in case of a force majeure.

Force majeure is any circumstance beyond our control and which prevents full or partial fulfillment of our obligations. This includes, strikes, fires, business interferences, power failures, failures in (telecommunications) networks or connections or communication systems used and / or are not available at any time from the website of the merchant, non or late delivery by suppliers or other third parties, …

Our website, logos, texts, photographs, names and in general all our communications are protected by intellectual property rights which are either with us, or are at our suppliers or other right holders.

It is forbidden to use and / or to make changes to the intellectual property rights as described in this article. You can, for example, not copy or reproduce drawings and took photographs, texts, logos, color combinations, etc. without our prior express written permission.


The consumer has the right to inform X-Gin by writing that he renounces the purchase, without penalty and without giving any reason within 14 calendar days from the day following the day of delivery of the goods.

All communication should therefore be made by writing a registered letter to the registered office of X-Gin or by e-mail addressed to info@x-gin.be. The delivered goods must be sent back in perfect condition to the head office and the dispatch or transport must be done for its own account.

Send the article in a sufficiently stamped package, stating your details (name, phone number and email address) back to X-Gin BVBA, Ovenstraat 12, 8800 Roeselare. If the returned items are correctly received, than X-Gin will transfer the amount(excluding the initial postage and shipping costs increased by those you have made to return the product) within 30 days to you.

Due to the specific character, the right to change, return and cancel your order expires if the packaging of the food has been opened.

If you have a complaint about a product than we ask you to report your complaint to us, always illustrated by a photograph, by sending a mail to info@x-gin.be


X-Gin is responsible for the processing of your personal data on the Website. X-Gin lives after as Belgian law, being a Belgian company, ‘Law of December 8, 1992 on the protection of privacy with regard to the processing of personal data ‘, as amended by the Act of December 11, 1998 and the ‘Law of 13 June 2005 on the electronic communications’.

When ordering or registering the name and first name, contact information (email, phone, address, any additional delivery address, payment details) and any other information (e.g. date of Birth) we ask when creating an account on the website, is gathered in a digital database. some data is also collected via cookies. Some data can also be collected without being stored in cookies. That data can only be read by X-Gin and only for the duration of the visit to the Website. It involves: 1) the TCP / IP address 2 °) the type and version of your navigation system 3 °) last visited webpage.

Personal data are kept strictly confidential and are not disclosed under any circumstances to third parties, nor used for direct marketing purposes unless we have previously obtained your prior consent upon registration. The personal data will only be disclosed to third parties to the extent that this is necessary for the fulfillment of obligations, inter alia the persons delivering the orders. Our commercial partners assure us that they have obtained permission to transfer the relevant personal data. All personal data are kept for a period, necessary for us to provide the service.

You have the right to freely acquire knowledge at any time of your personal data, correct or change them free of charge and this by sending an email to info@x-gin.be provided enclosing a copy of your identity card. Within 30 days we will send an acknowledgment of the improvement or modification of the data. You are entirely free to decide whether or not you want us to inform us of your personal data. You should know that certain services may be denied if you do not fill in your personal details on the registration form and you are solely responsible for the accuracy of the information that you provide. You can carry out your right, free of charge, to object to the processing of your personal information on the condition that you have serious and legitimate reasons by sending an email to info@x-gin.be. However you can not resist any further processing of your personal data, because this is necessary for the fulfillment of the contractual obligations. We will send a confirmation of the removal of the data within 30 days. We have developed security measures that are adapted to technical and organizational level, in order to avoid the destruction, loss, alteration, modification, unauthorized access or errors in communication from personal data gathered on the website to third parties, as well as any other authorized processing of these data. In no case can we be held responsible for any direct or indirect damages resulting from incorrect or improper use of personal data by a third party. We would also like to you inform you that the site may contain links, hyperlinks or references to other sites, we do not control. We are not liable for the content of such websites nor for any offers, products or services that are listed on it. We encourage you therefore to carefully read the privacy policy of every website you visit, there this may vary.

By ticking the ‘acceptance Terms and Condition box’, you accept the use of cookies. For optimal use of our website, you have to accept these cookies which can be done via your browser settings.